Privacy Policy

This policy explains how Bathroom Concepts Wokingham Ltd ("we", "us") handles the information you give us when you use the Bathroom Concepts Builder. We are the data controller for this information.

What we collect

• Contact details: email, postcode, name, phone number and how you'd like us to contact you.
• Your design choices, measurements, notes and inspiration links.
• Photos, sketches or floorplans you choose to upload.
• Where you came from (for example a campaign link) and, only if you accept cookies, anonymous usage data.

Why we use it

To save your design as you go, prepare for and run your consultation, contact you about your project, and improve the designer. Our lawful bases are your consent and our legitimate interest in responding to your enquiry. We only send marketing if you tick the box to agree.

Who we share it with

We use trusted providers to host the site and data, send emails and book appointments (Calendly). If you accept cookies, we also use Google Analytics and Meta. We never sell your data.

How long we keep it

We keep enquiries for as long as needed to deal with your project, and then delete them.

Your rights

You can ask to see, correct or delete your data, or withdraw consent, at any time. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We store your design progress in your browser so you don't lose it. Analytics cookies only run if you click OK on the cookie notice.

Contact us

Call 0118 973 22 33 or visit us at Unit 4 Station Industrial Estate, Oxford Road, Wokingham, RG41 2YQ.